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Navien Premium NPE-240S2 Condensing Tankless Water Heater

(12 customer reviews)
Endless Hot Water
Space Saving Design
Energy Efficient
Consistent Flow
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AttributeDetails
MakeNavien
SeriesNPE-S2 Standard
ModelNPE-240S2
Product TypeHigh-Efficiency Condensing Tankless Water Heater
ApplicationResidential and Commercial Domestic Hot Water
Installation LocationIndoor or Outdoor Wall-Mounted Installation; Outdoor Vent Kit Required
Mounting TypeWall Mounted
Fuel TypeNatural Gas; Field Convertible to Propane
Maximum Heating Input199,900 BTU/h
Minimum Heating Input13,300 BTU/h
Uniform Energy Factor0.96 UEF
ENERGY STAR® CertifiedYes
AHRI Reference Number206368362
Flow Rate at 35°F Rise11.2 GPM
Flow Rate at 45°F Rise8.7 GPM
Flow Rate at 67°F Rise5.8 GPM
Minimum Flow Rate0.5 GPM
Recirculation SystemNot Integrated; Compatible with Approved External Recirculation Configurations
Heat ExchangersDual Stainless-Steel Heat Exchangers
Control SystemEZNav™ Multiline Digital Control Panel
HotButton™ ControlBuilt In
Ignition SystemElectronic Ignition
Emissions RatingLow NOx, Less Than 20 ppm
Water Pressure Range15–150 PSI
Water Connections3/4-Inch NPT Cold-Water Inlet and Hot-Water Outlet
Gas Connection3/4-Inch NPT
Power Supply120V AC, 60Hz
Maximum Power Consumption200W; 350W with an External Pump Connected
Venting TypeForced-Draft Direct Vent
Approved Venting MaterialsPVC, CPVC, Approved Polypropylene and Stainless Steel
Maximum Vent Length2-Inch up to 75 Feet; 3-Inch up to 150 Feet
High-Elevation CapabilityUp to 10,100 Feet
Cascading CapabilityYes
Common VentingUp to 12 Compatible Units
Dimensions (W × H × D)17.3 × 27.4 × 13.2 Inches
Unit Weight73 lb
Residential Warranty15-Year Limited Heat Exchanger Warranty and 5-Year Limited Parts Warranty with Standard or Controlled Recirculation

Navien NPE-240S2 High-Efficiency Condensing Tankless Water Heater

The Navien NPE-240S2 is a high-efficiency condensing tankless water heater designed to provide dependable on-demand hot water for residential and commercial applications. With up to 199,900 BTU/h of heating input and flow rates of up to 11.2 GPM at a 35°F temperature rise, it provides high-capacity hot-water performance without requiring a conventional storage tank.

With a 0.96 Uniform Energy Factor, the NPE-240S2 uses advanced condensing technology to recover additional heat from combustion exhaust. This helps reduce wasted energy and fuel consumption compared with less-efficient water-heating systems. The unit is ENERGY STAR® certified and supports both natural gas and propane installations.

The NPE-240S2 heats water according to demand, reducing the standby heat loss associated with conventional storage tanks. Its compact wall-mounted cabinet conserves floor space and supports indoor or outdoor installation when configured with the appropriate components.

Actual hot-water performance depends on incoming-water temperature, desired outlet temperature, water pressure and combined fixture demand. Professional sizing helps ensure the system can meet the home’s expected hot-water requirements during colder Canadian conditions.


Key Features

Up to 199,900 BTU/h Heating Input
Provides high-capacity on-demand water heating for properly sized residential and commercial applications.

0.96 UEF Efficiency
High-efficiency condensing operation recovers additional heat and helps reduce unnecessary energy loss.

Temperature-Rise-Based Hot-Water Performance
Delivers up to 11.2 GPM at a 35°F rise, 8.7 GPM at a 45°F rise and 5.8 GPM at approximately a 67°F rise.

Dual Stainless-Steel Heat Exchangers
Primary and secondary stainless-steel heat exchangers support efficient heat transfer, corrosion resistance and durable operation.

Natural Gas and Propane Convertible
The field-convertible gas system supports natural gas or propane operation when converted by a qualified technician using the supplied components.

EZNav™ Digital Controls
The intuitive multiline control panel provides convenient access to temperature settings, operating information and system configuration.

Built-In HotButton™ Control
Supports compatible on-demand recirculation configurations when used with approved external recirculation components.

Low NOx Operation
Produces NOx emissions below 20 ppm, supporting cleaner and more efficient combustion.

Flexible Venting
Supports 2-inch venting up to 75 feet and 3-inch venting up to 150 feet, subject to vent configuration and installation requirements.

Compact Wall-Mounted Design
The 17.3-inch-wide cabinet saves floor space and supports indoor or outdoor wall-mounted installation.

Built-In Safety Systems
Includes flame monitoring, ignition detection, high-temperature protection, surge protection and a Vent Installation Detector.

Cascading and Common-Venting Capability
Supports larger applications through compatible cascading configurations and common venting of up to 12 units.

ENERGY STAR® Certified
Meets ENERGY STAR® efficiency requirements and carries AHRI reference number 206368362.


Why Buy the Navien NPE-240S2 Tankless Water Heater?

The Navien NPE-240S2 is an excellent option for homeowners seeking high-capacity on-demand hot water, efficient operation and a compact installation. Its 0.96 UEF rating, dual stainless-steel heat exchangers, EZNav™ controls and flexible venting options offer an effective combination of efficiency, durability and installation flexibility.

Professional sizing is essential because actual flow depends on the required temperature rise and combined fixture demand. Contact Jimmy HVAC for a free quote and professional assessment to determine whether the Navien NPE-240S2 is properly sized for your home.

Customer Reviews

12 reviews for Navien Premium NPE-240S2 Condensing Tankless Water Heater

  1. Trevor Bennett –

    No major complaints. Hot water is reliable and energy use seems lower than before. Install crew was respectful and finished within the quoted time.

  2. Sonia Patel –

    Jimmy HVAC did a clean install. The Navien NPE-240S2 works well for our family of four, though I wish the app setup was simpler.

  3. Kevin O’Reilly –

    Service was fast and straightforward. Pricing was reasonable for a condensing tankless unit. Took about a day to get used to the slight delay in hot water.

  4. Natalie Dupont –

    Installation was smooth and the team answered my questions without rushing. The Navien tankless water heater fits well in our utility room and saves space.

  5. Ahmed Hassan –

    Solid product. We switched from a tank system and noticed the difference right away. Jimmy HVAC handled the gas line upgrade without delays.

  6. Robert Sinclair –

    Happy with the unit itself, but communication could have been a bit clearer on install day timing. Once installed, everything worked as promised.

  7. Lisa Wong –

    The Navien Premium NPE-240S2 Condensing Tankless Water Heater heats fast and doesn’t run out, even with back-to-back showers. Installers were polite and professional.

  8. Marc-André Pelletier –

    Quick service and no pressure upselling. Jimmy HVAC explained how the Navien tankless system works before starting. So far, no issues with hot water.

  9. Priya Shah –

    Good experience overall. Pricing was fair compared to two other quotes we got in Mississauga. The water heater works well, though the install took a bit longer than expected.

  10. Daniel McLeod –

    Installed the Navien NPE-240S2 through Jimmy HVAC. Hot water is consistent and the unit runs quieter than our old tank. Install team showed up on time and cleaned up after.

  11. Nadia Karim –

    Installation team from Jimmy HVAC was punctual and professional. They explained the setup clearly and didn’t rush the job.

  12. Steven Wallace –

    The Navien Premium NPE-240S2 handles our household demand well. Even with two showers running, hot water stays consistent.

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